This is Jacqui, a supervisor in the Bath Visitor Information Centre. She’s worked here since 2004 and knows everything there is to know about Bath! Just like all of our staff, she’s here to help you make the most of your stay. Jacqui’s answered the most commonly asked questions that she receives every day below – we hope this provides everything you need, but if you still have more queries please get in touch with us, via phone, email or on Twitter.
Where is Sally Lunns?
North Parade Passage, off Abbey Green - a two minute walk from the Visitor Information Centre.
Where can I get hold of a map?
You can download one our free maps from our website here. Alternatively, we sell very detailed maps for £1, which comes with a free attractions and accommodation guide, in the Visitor Information Centre. We also have a free attraction guide which has a small map inside.
I only have two hours in Bath. What is there to do?
Popular attractions to visit on a short trip include the Roman Baths, Bath Abbey, The Royal Crescent, No 1 Royal Crescent, the Holburne Museum and the Jane Austen Museum. Alternatively, you might like to consider a walking tour.
Can I book on a tour to Stonehenge?
Yes, you can book this at the Visitor Information Centre. Tours leave Bath to Stonehenge twice a day, from the city centre.
Where are the Roman Baths and what is the entry price?
The Roman Baths are situated in the centre of Bath next to the Abbey. Please check the listing for prices as they can vary at peak times of year.
Can I swim in the Roman Baths?
No, swimming is not permitted here as the water is not treated. You can however swim in the spa water at Thermae Bath Spa – see below.
Where is Thermae Bath Spa and how much does it cost to get in? What time is it open until?
Thermae Bath Spa is the modern spa complex in Bath, located in the city centre on Bath Street. Thermae Bath Spa is the only place in the UK where you can bathe in natural thermal spa waters and is a very popular experience with visitors and locals alike. The spa is open from 9.00am until 9.30pm, with the last full entry for a two hour session at 7.00pm. Please check the listing for current entry prices. A reduced rate is available for Discovery Card holders. Unfortunately sessions at Thermae cannot be booked in advance. Towel, robe and slippers can be hired at an extra charge.
What is a Discovery Card and where can I get one?
Discovery Cards offer discounts across a range businesses in Bath, but are only open to residents of Bath and North East Somerset, who can apply for a card using proof of their address. Non-residents might like to consider purchasing a Visitor Card for £3 instead.
Where are the public toilets in Bath?
City centre public toilets are located in SouthGate, the bus station, Riverside Coach and Lorry Park, Saw Close, Sydney Gardens and Parade Gardens (entrance fee applies). You can download a city centre map that includes this information here.
How far is it to walk to The Royal Crescent?
Walking from the city centre to the Royal Crescent takes around 15-20 minutes and is a pleasant route passing the iconic attraction of the Circus on the way.
Where does the open top bus leave from? How much does it cost?
Bath City Sightseeing Tours run two tour routes. The city tour starts from the back of the Abbey at Orange Grove and the Skyline tour starts from North Parade Island outside the Abbey Hotel.
Where’s the best place to park a car in Bath?
There are quite a few car parks within the city centre that are all pay on parking. You can download our free parking map here. There are also three Park & Ride car parks, which help avoid getting stuck in any traffic congestion in the city centre.
Where can I change money?
KC Exchange in Abbey Courtyard, the Post Office, Marks & Spencer, Sainsburys and all the main banks will all exchange currency.
Where are the ATMs in the city centre?
You can find cash machines in SouthGate, Bath Street, Quiet Street, Green Street, Milsom Street, Westgate Street, Henry Street, Bath Spa train station and within Marks and Spencer.
Where can I leave luggage?
There is a left luggage facility at the internet cafe on Manvers Street, opposite Bath Spa train station.
Where’s the nearest internet cafe?
There is an internet café located on Manvers Street opposite Bath Spa train station. There are also several places in Bath that also offer free Wi-Fi.
What’s on tonight?
Click here to explore our What’s on section and see what’s on during your visit.