I appreciate that you are all dealing with an unprecedented situation at the moment, but wanted to drop a note to all Visit Bath Members and those working in and running tourism, hospitality, retail and leisure businesses in the Bath area.
We have been talking to businesses for a number of weeks about the impact of coronavirus, beginning with the Chinese market back at the very beginning of February, but the current situation is not one that any of us had planned for, with difficult decisions being made and information changing so quickly.
For what it is worth, I wanted to let you know that we are working to try and share information with customers as well as developing information channels to cascade more about business support as it materialises.
Behind-the-scenes, the team are working closely with other partners to ensure that we provide you with helpful signposting of information, particularly around access to business support when available. We will keep this updated on a regular basis. This is available here.
While we have been sharing advice from agencies such as VisitBritain via our weekly e-newsletter, who, along with UKinbound, have been providing valuable information since day one, we felt it was important to have a base for this content locally as we hope more information is available to you in the coming days. We will also be sharing the link through our B2B social platforms on LinkedIn and Twitter.
This is undoubtedly the most challenging period I have experienced in my 20 years of destination management and marketing, and on behalf of the Visit Bath team, the Board and myself, we are here to support you as much as we can. More information about this will be shared regularly with Members when available.
We are aiming to keep the public up-to-date through the Visit Bath website, so please do continue to keep the team updated with your latest news. You can always email updates to Emily, at firstname.lastname@example.org for action, and also tag @visitbath in your tweets and we will share your news, whether you are open, closed or changing your offer.
In the meantime, the very best of luck to you all and a virtual hug. We are in regular contact with strategic agencies, local government and MPs, and they too are doing what they can to support this wonderful industry and the incredible people who make it so special.
The Visitor Information Centre and Bath Box Office is currently open, but some of our back office staff are currently working remotely. If you do need to get in touch, please email us:
Lisa Franklin, Sales Manager
Emily McKay, Marketing Manager
Emma Frayling, PR and Communications Manager
Rosie Hurley, Marketing Executive
Our Membership Manager Nas Alvi is currently on annual leave, but will be contactable via email on his return. You can also contact our Events team, Visitor Information Centre and Bath Box Office via email.